Terms & Conditions

Reservations: All tours must be booked in advance through our website, by phone, or at our office.
Payment: Full payment is required at the time of booking unless otherwise stated. We accept major credit cards, debit cards, and other specified forms of payment.
Confirmation: A confirmation email or receipt will be sent upon successful booking.

Customer Cancellations: Cancellations made 5 days before the scheduled tour date will receive a full refund. Cancellations made within 5 days of the tour date will be subject to a 50 % cancellation fee. No refunds will be issued for cancellations made within 48 hours of the tour.
Company Cancellations: The company reserves the right to cancel a tour due to weather conditions, mechanical issues, or other unforeseen circumstances. In such cases, customers will be offered a full refund or the option to reschedule.
No-Show Policy: No refunds will be issued for no-shows on the day of the tour.

Weather Policy: Tours operate rain or shine unless deemed unsafe by the captain. Customers are encouraged to dress appropriately for the weather.
Safety Conditions: The captain has the final say on whether conditions are safe for the tour to proceed. If the tour is canceled for safety reasons, customers will be offered a full refund or rescheduling option.
Itinerary: Captain might adapt the itinerary for the best experience

Life Jackets: Life jackets will be provided and must be worn at all times as directed by the crew.
Drugs: Consumption of drug and illegal substances is strictly prohibited during the tour unless otherwise specified. The company reserves the right to refuse service to any customer under the influence of drugs or alcohol.
Behavior: Customers are expected to behave respectfully and follow all safety instructions. The company reserves the right to remove any customer who poses a risk to themselves, others, or the vessel.

Assumption of Risk: By participating in the tour, customers acknowledge the inherent risks associated with boating activities, including but not limited to weather conditions, water-related hazards, and equipment failures.
Waiver of Liability: The company, its employees, and its agents are not liable for any injury, loss, or damage to persons or property arising from participation in the tour.
Indemnification: Customers agree to indemnify and hold the company harmless from any claims, damages, or expenses arising from their participation in the tour.

Alterations: The company reserves the right to alter the tour itinerary due to weather, safety concerns, or other unforeseen circumstances.
Substitutions: If necessary, the company may substitute vessels, equipment, or routes without prior notice.

Age Restrictions: Children under 18 years of age must be accompanied by an adult. Specific age restrictions may apply to certain tours.
Parental Responsibility: Parents or guardians are responsible for ensuring that minors comply with all safety instructions and conduct requirements.
We accept babies from 2 years old

Consent: By participating in the tour, customers consent to being photographed or recorded for promotional purposes. If you do not wish to be photographed, please notify the crew before the tour begins.
Use of Personal Devices: Customers may take photos or videos for personal use but must not interfere with the crew or other passengers.

Accessibility: Please notify us in advance if you require special accommodations due to mobility issues or other disabilities. We will do our best to accommodate your needs.
Dietary Restrictions: For tours that include meals or refreshments, please inform us of any dietary restrictions at the time of booking.

These terms and conditions shall be governed by and construed in accordance with the laws of St Martin. Any disputes arising from these terms shall be resolved in the courts of St Martin.

Customer Service: For any questions or concerns regarding your tour or these terms and conditions, please contact us at +590 690 36 27 36 or [email protected].

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